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www.NelimaFashions.com |
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FAQ:
 Is the payment method secure and do I have to become member of PayPal? When will I receive the merchandise? I still haven't received my merchandise, what do I do now? How do I contact you if the merchandise are damaged or missing? I have received the wrong items, what do I do now? Do you deliver outside Europe? Why don't www.NelimaFashions.com deliver outside Europe and USA? Where is your store? Do you have a printed catalogue? What size am I? Where can I find the Terms and conditions information?Is the payment method secure and do I have to become member of PayPal? We use PayPal for all our fund transactions at www.NelimaFashions.com, which is safe, fast and secure for you and us. You do not have become member of PayPal to buy from www.NelimaFashions.com. When will I receive the merchandise? The salwar kameez and other merchandise are dispatched immediately. If the delivery location is close to www.NelimaFashions.com warehouse, we may deliver the merchandise on same day. We use Royal Mail for despatching the salwar kameez and other merchandise in most cases, which may take up to 3 to 5 working days. I still haven't received my merchandise, what do I do now? Please e-mail www.NelimaFashions.com with your name and invoice number at helpdesk@nelimafashions.com and we will try and resolve the issue as soon as possible. How do I contact you if the merchandise is/are damaged or missing? All salwar kameez and other merchandise are checked and packaged carefully before they are dispatched. However, if the merchandise is/are damaged or any items missing from the order, please e-mail us within 7 days from the invoice date and we will try our best to resolve the problems without delay. return to top I have received the wrong item, what do I do now? Please e-mail us within 7 days from the invoice date if you have been supplied with the wrong item and we will try our best to resolve the issue as soon as possible. Do you deliver outside Europe? We are sorry but we do not accept orders from outside of the European Union at this time. However, if you like something please contact www.NelimaFashions.com helpdesk and we will try our best to help. Why don't www.NelimaFashions.com deliver outside Europe and USA? www.NelimaFashions.com specialise on supplying quality Indian and Pakistani dresses such as salwar kameez at very low prices, and sometimes the cost of shipping exceeds the price of the salwar kameez itself. However, if you like something from our wide collection please do not hesitate contact www.NelimaFashions.com helpdesk and we will try our best to help you. Where is your store? www.NelimaFashions.com is purely online shop, which helps you to purchase quality Indian and Pakistani dresses at reduced price, compared to high street retailers. Do you have a printed catalogue? We are always getting latest products at NelimaFashions.com and by the time the customers receive the catalogues, the designs have changed. For this reason we do not print catalogues. What size am I? Please consult the size chart to avoid disappointment and delay due to incorrect sizing of the salwar kameez suits. Where can I find the Terms and conditions information? Policy information can be found in http://www.nelimafashions.com/policy.jsp return to top |
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